Texas DIR

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Hewlett Packard Enterprise brings public sector customers an unmatched combination of technology know-how, subject matter expertise, and strong local partnerships. With innovation at our core, we have over half a century of proven success as a trusted technology advisor. We deliver meaningful results today and offer a clear IT roadmap to success in an ever-accelerating future. Our Texas DIR Contract offers a wide range of products and services to help your agency buy and implement technology.

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Contract Summary and Team Info

Broad contract terms and other pertinent information is presented below.

Contract Summary  
Contract Name

Hewlett Packard Enterprise Texas DIR Cooperative Contract

Contract Number


Contract Period

October 2, 2018 through October 2, 2024

Contract Details

Hewlett Packard Enterprise (NYSE: HPE) is the global edge-to-cloud company that helps organizations accelerate outcomes by unlocking value from all of their data, everywhere. Built on decades of reimagining the future and innovating to advance the way people live and work, HPE delivers unique, open and intelligent technology solutions as a service. With offerings spanning Cloud Services, Compute, High Performance Computing & AI, Intelligent Edge, Software, and Storage, HPE provides a consistent experience across all clouds and edges, helping customers develop new business models, engage in new ways, and increase operational performance. For more information, visit: www.hpe.com

Eligible Texas Agencies

Eligibility is determined by Texas Government Code. Eligible customers include state agencies, public universities, K-12 education institutions, and local government units (cities, counties, municipalities) in the state of Texas.

Out of State Participation

Interstate Cooperation Contracts (ISC) are available for out of state users. If your state or agency holds an ISC, you are eligible to use HPE’s Texas DIR Contract. To verify eligibility or obtain more information on how to set up an ISC, visit DIR’s website here.

Eligible Products

Servers, Storage, Networking, Software and Related Services

Configurations, quotes or ordering assistance

1-844-842-4584 Sales Desk

HPE fax numbers


Contractor's ordering address

Hewlett Packard Enterprise
Attn: SLED Program Office
14231 Tandem Blvd
Austin, TX 78728

Indirect Ordering

Under the Fulfillment Subcontractor Program the Purchase Order (“Order”) is made out to one of the approved Fulfillment Subcontractors. Order and payment are issued by the Purchasing Entity directly to the Fulfillment Subcontractor. Order and payment is issued by the purchasing entity directly to the named fulfillment subcontractor under the Fulfillment Subcontractor Program. Orders must include the Master Contract number DIR-TSO-4160.

Wire transfers

Hewlett Packard Enterprise Company
Wells Fargo Bank
P.O. Box 603174 Charlotte, NC 28260-3174
Account #: 4141238782
Routing number: 121000248

Online payments

Submit your quote or purchase order to us.directorders@hpe.com for processing.


Networking Warranty Information - HPE Networking | HPE®

Server Worldwide limited warranty and technical support | Hewlett Packard Enterprise (hpe.com)

Storage Product Detail - HPE Storage Warranty | HPE Support


In the event that the solution you procured is within the 30 day goodwill return policy we advise you to work with the authorized HPE Reseller you procured the solution through or your HPE Sales Representative so they can initiate a RMA (Return Material Authorization) request.

Product not eligible – Customized Products, refurbished products, consumable products & 3rd party options. Also product procured not through an authorized HPE reseller, or direct from HPE through this contract does not qualify under this agreement.

Contractor Information

Fed tax # 47-3298624
DUNS # 07-983-4910


Contract managers, sales, and service teams  
HPE DIR Contract Manager:

Jacklyn Smith
(207) 494-6436
Send e-mail to Jacklyn Smith

Reseller Questions

Send e-mail to HPE Partner SLED Contract Support – hpe-indirectfulfillment@hpe.com

Pricing and Terms

Master Contract Agreement and Pricing Terms Link

View HPE DIR Contract

Amendment 1

Contract Documents may be found on the above link under "Contract Documents" section


  • DIR-TSO-4160 Contract
  • DIR-TSO-4160 Appendix A Standard Terms and Conditions
  • DIR-TSO-4160 Amendment 1
  • DIR-TSO-4160 Appendix B HUB Subcontracting Plan (Approved 3-8-21)
  • DIR-TSO-4160 Appendix C Pricing Index
  • DIR-TSO-4160 Appendix D SW Lic and SW and HW Support Agreement
  • DIR-TSO-4160 Appendix E SaaS and NonStop Products and Services Agreement
  • DIR-TSO-4160 Appendix F Master Lease Agreement (Per Amendment 1)
  • DIR-TSO-4160 Appendix F-1 MLA Purchase Schedule (Per Amendment 1)
Product Price File

View Texas DIR Price File

Indirect Fulfillment Program

Approved Resellers  
DIR-TSO-4160 - HUB Plan

View HUB Plan(PDF, size varies)

DIR-TSO-4160 - Approved Resellers

View Resellers (PDF, size varies)